This is a phishing scam i've fallen for - DON'T CLICK ON THE LINK

Сообщение от cw19390

When u read down, DON'T CLICK ON THE LINK! This is a professional phishing email which i've fallen for.

Hello there --

This message is being sent to confirm that all credit card information has been removed from the World of Warcraft account , effectively cancelling its recurring subscription as of April 7, 2010 11:57 AM UTC. The account will not bill or renew any further unless new payment information (credit card or game card) is manually entered in.

The account will remain playable for the remaining time it has already paid for. This account's current prepaid time will expire on May 7, 2010 11:57 AM UTC.

Please Note: Cancelling one World of Warcraft subscription that has been merged to a Battle.net Account will not cancel all World of Warcraft Accounts which have been similarly merged. If you wish to cancel more than one subscription, you must cancel each individually.

To check your account status at any time, you can log into your Account Management page at this link, using your account name and password:

http://www.worldofwarcraft.com/account

At this time, Blizzard has no plans to delete or "expire" characters, even if an account is deactivated or cancelled. This means that all of your characters and their progress will be retained on our servers. Should you decide to return to World of Warcraft and reactivate your account, you will be able to pick up your characters again wherever you left off.

In the event you have any other billing questions or concerns, please feel free to contact our Billing & Account Services team for support. You can reply to this email directly, or call 1-800-59-BLIZZARD (800-592-5499) for live phone support between 8am and 8pm Pacific Time. Users in Australia should please call 800-041-378, if the standard 800 line does not work for them.

Regards,

Billing & Account Services
Blizzard Entertainment
billing@blizzard.com

This is one of those really cleverly made phishing emails that told me my account is getting ed. It tells me to click on the link which I did, thinking it was really from Blizzard. Then foolishly entered my account name and password.

Well me I'm wrong.

As you can see REAL emails don't have links that lets you enter your bloody account name and password.

After a few days, i tried to access my account and it told me to enter a authenticator number. BUT I NEVER BROUGHT A ING AUTHENTICATOR!

DON'T LET THIS HAPPEN TO U! If u see a email that lets u enter your account info leave it be and forwards it to Blizzard and let them sort it out.

EDIT: i still think the link is bad, seriously. Out of all the email i gotten ONLY this one gotten me ot enter my details.

Сообщение от Federalagent

First, please watch your language. Cuss words are inappropriate no matter how agravated you are. It will only provide more problems.

Second, this thread should be under the WoW Help forum.

That seems to be a legit email. You may have canceled your reoccurring payments, or something happened and they canceled it for you. Maybe the person who compromised your account removed the card, and that is why you are receiving this email.

The link is also valid. when in question, manually type the address www.worldofwarcraft.com into your browser when needing access to your account.

As for your authenticator issue:
Contact Account & Billing. I sugest actually investing in an authenticator yourself, to prevent this in the future. Its cheap, $6.50 i believe. You also get a free pet with it. As for your computer security, download Malwarebytes and run a scan. Also, be sure you have a Firewall and adequate virus-scanner.

Please review this link in the process:
Blizzard Entertainment cares about your security - http://us.battle.net/security/

Blizzard Support Contact Information:

DISCLAIMER: I (Federalagent) am in no way affiliated with Blizzard Entertainment, Inc. -or- Wowhead.com.
The contact information provided proceding this disclaimer is for informational purposes only.

Phone Support:
(Hours: 8 a.m. - 8 p.m. Pacific Time, seven days a week)

US Account & Billing: 1-800-592-5499
Technical Support: 1-949-955-1382
Australia Account & Billing: 1-800-041-378
Mexico Account & Billing: 001-888-578-7628
Argentina Account & Billing: 0800-333-0778
Chile Account & Billing: 1230-020-5554

Online Support:

Support Web Form: http://www.blizzard.com/support/webform.xml
Account & Billing: billing@blizzard.com
Mac Support: macsupport@blizzard.com
Technical Support: wowtech@blizzard.com
World of Warcraft Accounts: wowaccountadmin@blizzard.com

For support information regarding other regions not listed here, please refer to:
http://us.blizzard.com/support/article.xml?locale=en_US&tag=international