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10.2.5
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Hacked years ago Blizzard support site no help
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Post by
1245816
This post was from a user who has deleted their account.
Post by
rahael
Call Blizzard's support line. You can use your CD keys and/or send them a copy of a photo id to regain access to an account.
Post by
1245816
This post was from a user who has deleted their account.
Post by
SoCalWoWGal
Call Blizzard's support line. You can use your CD keys and/or send them a copy of a photo id to regain access to an account.
I am sorry to tell you that this information is no longer correct. Blizzard does not maintain any incoming customer support phone lines and only provides customer support through a
Callback System
.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
To the Original Poster:
Start here -
Contact Blizzard Support
> Select World of Warcraft
> From the drop down menu Select "I think my account was hacked"
> From the drop down menu Select ""My email address was changed"
> Select Continue
You will be asked to verify your ownership of the account, so having the CD keys as well as
Government Issued ID
will help.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
You may find the following Support Articles Helpful:
Help, I got hacked!
Security Checklist
Types of Account Thefts
Post by
1245816
This post was from a user who has deleted their account.
Post by
SoCalWoWGal
My apologies that it did not work, try this link which should have the three support options available at the bottom:
I can't remember or I no longer have access to my old email address
.
If you prefer to select the options yourself:
Contact Customer Support
> Select World of Warcraft
> From the drop down menu Select "I can't log in"
> From the drop down menu Select "I can't remember or I no longer have access to my old email address"
> Select Continue
EDIT: Looking at the links that Sas148 was able to provide for this issue, the second page that you linked has a link at the bottom "To contact Blizzard Customer Support - Click here" which should get you to the options that I have noted above.
Post by
rahael
Call Blizzard's support line. You can use your CD keys and/or send them a copy of a photo id to regain access to an account.
I am sorry to tell you that this information is no longer correct. Blizzard does not maintain any incoming customer support phone lines and only provides customer support through a
Callback System
.
Oops, I should have been more precise (was responding on my lunch break). I meant that the easiest way to resolve it was via phone. Thanks for providing all the detailed information, SoCalWoWGal.
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